Last Updated: August 7, 2026

 

Welcome to Cat Box Pro! We are committed to delivering your order quickly and securely. Please review our shipping policy below.

 

Processing Time

• • All orders are processed within 1 business day after payment is successfully received.

  • Orders placed on weekends or public holidays will be processed on the next business day.

 

Shipping Time

• • We offer standard shipping with an estimated delivery time of 3 business days.

  • While we strive to meet this delivery timeframe, occasional delays may occur due to weather conditions, carrier issues, or other unforeseen circumstances.

 

Shipping Confirmation & Tracking

• • Once your order has been shipped, you will receive a confirmation email containing your tracking number.

  • Tracking information may take up to 24 hours to become active.

 

Shipping Address

Please ensure that your shipping address is accurate and complete before placing your order. Cat Box Pro is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by customers.

 

Delivery Delays

Although we aim to deliver all orders within 3 business days, delivery times are estimates and cannot be guaranteed. If your package is delayed, we appreciate your patience and recommend contacting us for assistance.

 

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

 

Contact Us

If you have any questions about your shipment or this Shipping Policy, please contact our customer support team. We are always happy to assist you.